Franchises expand and it could be challenging to keep up. With phone calls that must be answered, appointments that must be scheduled, and invoices that need to be despatched, it’s uncomplicated for groups to feel confused.
Lisa sales opportunities FranConnect’s world-wide Qualified companies, know-how services, instruction, client results and shopper assist teams. She also oversee all aspects of the customer expertise method, specializing in maximizing the value shipped to clients and supporting innovation and development.
It’s ten:thirteen AM in Austin. The entrance desk is juggling a wander-in, the phone’s ringing to the third time, and also a new PAID Guide is seconds away from hanging up.
Present you with a dependable client working experience with Sona. Coach Sona on your organization’s files in seconds. Exam it before it handles requires you and make edits according to its ongoing performance.
She has correctly crafted programs that enhance personnel engagement and effectiveness making sure that FranConnect is a corporation of option for major talent. Before joining FranConnect, Stephanie began and invested most of her HR profession Functioning for a leading tax publisher.
Let’s facial area it: For numerous franchise manufacturers, the first point of Get hold of isn’t a smiling confront or a gorgeous storefront. It’s a phone contact.
Use AI voice agents to rework customer service by addressing queries, troubleshooting, and automating assist functions.
The price of a receptionist is among The most crucial things to take into account when deciding on whether to rent an answering services or a conventional, in-home receptionist. Permit’s look at the regular price for an in-dwelling receptionist.
And when that breakdown takes place with the phone — the first touchpoint for many buyers — it’s not merely operational friction.
Make contact with our Sales workforce! We will set you up using a dedicated purchaser achievement supervisor who will let you onboard various franchises AI Phone Assistant for Restaurant to OpenPhone.
Curious how to inform the difference between a smart, manufacturer-safe AI — and one which quietly charges you customers? This guidebook breaks it down →
Plan to consistently update and keep an eye on your safety guardrails and conduct extensive compliance checks.
Phone calls come in no matter whether your franchise is available to answer them or not. When staff members have to answer phone calls In combination with their standard duties, they may struggle with falling powering on far more crucial jobs and dropping emphasis. On normal, it will take about 23 minutes to have again to your activity soon after staying interrupted by a phone get in touch with.
You may see phone calls Sona taken care of in just your present dialogue history so you can easily get up to the mark in context with all other calls and messages using a Get in touch with.